Effective Date: September 5, 2026
Welcome to Business Squad BD. We respect your privacy and are committed to protecting the personal information you provide when using our website, mobile applications, courses, examinations, books, and other services.
This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you access or use our services.
By using Business Squad BD, you agree to the practices described in this Privacy Policy.
1. About Business Squad BD
Business Squad BD is an online educational platform that provides educational courses, admission preparation, online examinations, learning materials, books, free classes, and related educational services.
Our website may allow users to create accounts, purchase courses or books, participate in examinations, access educational content, communicate with us, and manage their profiles.
2. Information We Collect
We may collect the following types of information when you use our services.
2.1 Personal Information
When you register, purchase a product or course, or use certain features, we may collect:
Full name
Mobile/phone number
Email address
Date of birth, where required
Gender, where required
Educational information
Address or location information, where required
Profile photo, if provided
Login credentials
Other information voluntarily provided by you
2.2 Account Information
When you create an account, we may collect and maintain information associated with your account, including:
User ID
Username
Email address
Phone number
Account status
Course enrollment information
Examination participation
Results and scores
Purchase and order history
Reward or promotional information, where applicable
2.3 Payment Information
For paid courses, books, subscriptions, or other services, payments may be processed through third-party payment gateways.
We may collect transaction-related information such as:
Transaction ID
Payment status
Payment amount
Payment method
Order information
We generally do not store complete credit/debit card numbers, PINs, CVVs, or other sensitive payment credentials on our servers. Such information is handled by the relevant payment service provider according to its own privacy and security policies.
2.4 Examination and Learning Information
When you participate in our examinations or educational activities, we may collect:
Examination attempts
Answers submitted
Scores and marks
Correct and incorrect answers
Examination history
Course progress
Learning activity
Certificates or achievement information, where applicable
This information may be used to provide results, improve learning services, and maintain academic records.
2.5 Device and Technical Information
When you access our website or applications, certain technical information may automatically be collected, including:
IP address
Browser type
Operating system
Device type
Device identifiers, where applicable
Approximate location information
Pages visited
Access time
Referring pages
Website interaction and usage information
3. How We Use Your Information
We may use your information to:
Create and manage your account
Provide courses and educational content
Process course, book, and service orders
Process and verify payments
Provide examination and result services
Track course and examination progress
Provide customer support
Communicate with you about your account or orders
Send important service notifications
Send educational or promotional communications where permitted
Improve our website, applications, courses, and services
Prevent fraud, abuse, unauthorized access, and security incidents
Maintain business and transaction records
Comply with applicable laws and legal obligations
4. Cookies and Similar Technologies
Business Squad BD may use cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
Keep users logged in
Remember preferences
Maintain sessions
Improve website performance
Understand website usage
Provide relevant features and services
Maintain security
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may cause some website features to function incorrectly.
5. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties.
We may share information when reasonably necessary with:
Service Providers
We may share limited information with trusted service providers that help us operate our services, including:
Payment processors
Hosting providers
SMS or communication providers
Email service providers
Analytics and technical service providers
Customer support providers
These providers may only use information as necessary to provide the services for which they are engaged.
Legal Requirements
We may disclose information when required or permitted by applicable law, regulation, court order, governmental authority, or legal process.
Security and Fraud Prevention
We may disclose or use information when necessary to investigate fraud, security issues, unauthorized activity, violations of our terms, or threats to our users or services.
6. Third-Party Services
Our website or applications may contain links to or integrate with third-party services, including payment gateways, social media platforms, video platforms, analytics services, or other external services.
These third parties have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services.
You should review the privacy policy of any third-party service before providing information to it.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
However, no internet-based system or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide our services
Maintain your account
Process transactions
Maintain examination and educational records
Resolve disputes
Prevent fraud and abuse
Comply with legal, accounting, and regulatory requirements
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
9. Children's Privacy
Our services are primarily intended for students and learners. Where applicable, users under the age required by applicable law should use our services with appropriate parental or guardian involvement.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
10. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request information about how your data is used
Some requests may be subject to legal, contractual, or operational limitations.
To exercise applicable rights, please contact us using the contact information provided below.
11. Account Security
You are responsible for keeping your account credentials confidential.
You should not share your password, OTP, authentication information, or other account credentials with anyone.
If you believe your account has been accessed without authorization, please contact us immediately.
12. Promotional Communications
We may occasionally send information about:
New courses
Admission preparation programs
Examinations
Books
Offers and promotions
Educational updates
Important service announcements
You may opt out of promotional communications where applicable. However, you may still receive essential transactional or service-related communications.
13. User-Generated Content
If you submit comments, reviews, questions, feedback, profile information, or other content through our services, certain information may become visible to other users depending on the relevant feature.
Please avoid submitting sensitive or confidential information through publicly accessible areas of the platform.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we may update the "Effective Date" at the top of this page.
Your continued use of our services after an updated Privacy Policy becomes effective constitutes acceptance of the revised policy, where permitted by law.
15. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
Business Squad BD
Address: Dhaka, Bangladesh
Email: info@businesssquad.com
Phone: 01717202078
Website: Business Squad BD
We will make reasonable efforts to respond to privacy-related requests and concerns within a reasonable period.
16. Acceptance
By accessing or using Business Squad BD, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.